Artificial Intelligence in Public Administration: Opportunities and Challenges, NOVA Publications , ss.315-330, 2026
AI is a technology with extraordinary innovations that has caused a change in governance processes. Harari describes AI as a symbol of the shift from organic to inorganic evolution and marking the second major milestone in history where information transmission is governed by algorithms (Harari, 2024). In this context, the key issue in the digital age is not merely the management of technology but also the oversight of controlling those who control it. The development of strong AI requires a deep understanding of the relationship between language and thought, involving philosophical concepts such as meaning, reasoning, and reference, an effort described as philosophical engineering (Dare, 2021). AI relies on symbolic logic to minimize emotional influence and achieve rational decision-making within knowledge-based systems (Grünberg, 2000). Coupled with big data, AI can enhance decision-making by generating more accurate insights and predictions. It supports innovations in healthcare through improved diagnostics, allows policy simulations to foresee unintended consequences, and brings new approaches to societal challenges. Additionally, AI enables personalized public services, increases citizen satisfaction, automates repetitive tasks, and redirects human resources toward strategic functions. Ultimately, integrating AI in public governance enhances resource efficiency and contributes to broader societal benefits.