Application of the Maturity Model in Industrial Corporations

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ÜNAL C., SUNGUR C., Yildirim H.

SUSTAINABILITY, vol.14, no.15, 2022 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 14 Issue: 15
  • Publication Date: 2022
  • Doi Number: 10.3390/su14159478
  • Journal Name: SUSTAINABILITY
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus, Aerospace Database, CAB Abstracts, Communication Abstracts, Food Science & Technology Abstracts, Geobase, INSPEC, Metadex, Veterinary Science Database, Directory of Open Access Journals, Civil Engineering Abstracts
  • Keywords: Industry 4, 0, maturity model, readiness model, digitalization, supports, INTERNET, THINGS, READINESS
  • Hacettepe University Affiliated: Yes


Enterprises need to evaluate for themselves whether they are ready for Industry 4.0 to survive and develop in the era of the Fourth Industrial Revolution. Therefore, it is necessary to conceptualize or develop an Industry 4.0 readiness and maturity model with basic model dimensions. The present study aimed to review the maturity models available in the literature and to develop and implement a comprehensive maturity model that would eliminate the problems in the existing models. Most maturity models developed lack vital dimensions such as laws, incentives, and corporate culture. While developing the model, AHP and expert opinions were used to determine the dimension weights. The model was applied to 87 businesses in various industries at the Ankara Chamber of Industry Industrial Park in Turkey. The developed model calculates the maturity level of the enterprise for six dimensions. The data on 61 corporations where Industry 4.0 technologies were adopted were analyzed based on demographic variables such as the year of establishment, industry, size, capital, and turnover. These findings demonstrated that Industry 4.0 was introduced recently in Turkey and businesses are required to take further steps to keep up with the global digital transformation. Since the number of industries and corporations that are aware of the Industry 4.0 technologies is limited in Ankara, Turkey, only a few businesses adopted the Industry 4.0 technologies. This developed model will make an important contribution to the literature with its unique dimensions. It would pave the way for further research in various industries in Turkey and other nations where Industry 4.0 investments are new.