INTERNATIONAL CONFERENCE ON DIGITAL TOOLS AND INNOVATION IN HUMANITARIAN RESPONSE. COOPERATION AND THE EXCHANGE OF GOOD PRACTICES (Ourense, 6-7 July 2022), Ourense, Spain, 6 - 07 July 2022
Digitalization of Humanitarian Aid: Turkish Red Crescent Debit Card (Kizilaykart)
The need for humanitarian aid increased in this century as international migration waves got more frequent and have been affecting increasing number of people. At the same time, we are also witnessing a speedy change in the field of humanitarian aid in the 21st century due to the development of technology. The aim of this presentation is to come up with a frame of what digitalization means in the field of humanitarian action (HA) for refugees based on the related literature. With this frame at hand, Kizilaykart in Turkey as a case of digitalization of HA is investigated for determining whether it can be shown as an example of good practice. For this aim, literature about the roles of NGOs in HA besides digitalization and the roles of NGOs in HA were investigated. After this investigation, the case of Kizilaykart by The Turkish Red Crescent is evaluated to determine whether it can be considered as an adequate case of digitalization in HA towards refugees in Turkey. The presentation concludes that Kizilaykart can be considered as a good example of digitalization of HA in terms of transparency, awareness raising and supporting human rights with some room for improvement in other areas. The areas that can be improved are receiving feedback from beneficiaries and promotion of participation from all parties related to HA processes.
Dr. Gökhan TOPÇU / Hacettepe University, Dept. of Social Work