Akademik Veri Yönetim Sistemi
Journal of Academic Librarianship, cilt.52, sa.3, 2026 (SSCI, Scopus)
This study investigates how users prioritize operational domains for change in a university library and interprets these priorities in relation to emerging trends discussed in international strategy documents. The operational domains were derived from a literature review on change management in academic libraries and refined through expert consultation prior to the Analytic Hierarchy Process (AHP) application. A mixed-method design was employed, combining AHP with think-aloud reflections from 21 library users of Hacettepe University Beytepe Library. Participants ranked Collection as the highest priority for change, followed by Services and Information System. The qualitative findings revealed dissatisfaction with resource availability, technological infrastructure and physical space whereas developments discussed in international discourse such as AI integration, research data management and digital transformation were less prominently articulated in user feedback. These findings indicate a difference in emphasis between user-prioritized operational concerns and broader strategic orientations shaping academic librarianship. While expressed user expectations reflect immediate institutional realities, international strategy documents increasingly foreground innovation-driven and technology-enhanced service models. Interpreted within this context, a predominantly resource-centered orientation may limit the visibility of emerging institutional developments in local planning processes. The study contributes to discussions on how academic libraries can situate user-informed decision-making within evolving strategic environments.