The satisfaction levels of Hacettepe University outgoing Erasmus students


YAĞCI E. , Ekinci C. E. , BURGAZ B. , Kelecioglu H. , ERGENE T.

HACETTEPE UNIVERSITESI EGITIM FAKULTESI DERGISI-HACETTEPE UNIVERSITY JOURNAL OF EDUCATION, ss.229-239, 2007 (SSCI İndekslerine Giren Dergi) identifier

  • Basım Tarihi: 2007
  • Dergi Adı: HACETTEPE UNIVERSITESI EGITIM FAKULTESI DERGISI-HACETTEPE UNIVERSITY JOURNAL OF EDUCATION
  • Sayfa Sayıları: ss.229-239

Özet

Student mobility in higher education in all Europe has gradually been increasing within the framework of Erasmus Programme started in 1987. Turkey joined this programme in 2004. Identifiying expectations and satisfaction levels of students attending Erasmus programmes is cricually important in terms of correction and development efforts of the programme. Within this context, the purpose of this study is to identify the satisfaction levels of Hacettepe University outgoing Erasmus students related to daily life, academic life and student support services provided. The data were collected through the administration of Hacettepe Erasmus Student Questionnaire (HESQ) developed by the researchers from 75 Erasmus outgoing students in 2005-2006 academic year. In analysing of the data, frequency and percentages were calculated and in order to determine the satisfaction levels, the difference between expectation level and satisfaction level for each item is calculated and the difference is treated as the satisfaction level. The study revealed that the expectations of the vast majority of the students related to daily life, academic life and student support services provided were met. However, it was also identified that significant number of students were dissatisfied with some of the services.