Modeling the continuance usage intention of online learning environments


COMPUTERS IN HUMAN BEHAVIOR, vol.60, pp.198-211, 2016 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 60
  • Publication Date: 2016
  • Doi Number: 10.1016/j.chb.2016.02.066
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.198-211
  • Hacettepe University Affiliated: Yes


This study focused on the continuance usage intention toward online learning environments and also proposed and empirically tested an integrated model to better understand the determinants of students' continuance intention to use these environments. For this purpose, variables which may have an effect on the continuance usage intention were examined and an "online continuance usage intention model" was revealed. When the variables of the hypothetical model were determined, Technology Continuance Theory, Information Systems Success Model, Cognitive Model and Information Systems Expectation Confirmation Model have been practiced on. Empirical data from 467 public university students who had used an online learning environment for the first time were tested against the proposed research model by using path analysis. The results indicated that, confirmation of the usage of online learning environments could be explained by information quality, system quality and service quality variables. 63% of the variance of the satisfaction variable was explained by information quality, system quality, service quality, confirmation, utilitarian value, outcome expectations and perceived value. Research results confirmed the propounded constructs of Information Systems Success Model and Information Systems Expectation Confirmation Model. In line with the obtained findings and results, some of the various suggestions were provided for the next studies and implementations. (C) 2016 Elsevier Ltd. All rights reserved.