Business process maturity models: A systematic literature review


TARHAN A. , TÜRETKEN O., Reijers H. A.

INFORMATION AND SOFTWARE TECHNOLOGY, cilt.75, ss.122-134, 2016 (SCI İndekslerine Giren Dergi) identifier identifier

  • Cilt numarası: 75
  • Basım Tarihi: 2016
  • Doi Numarası: 10.1016/j.infsof.2016.01.010
  • Dergi Adı: INFORMATION AND SOFTWARE TECHNOLOGY
  • Sayfa Sayıları: ss.122-134

Özet

Context: The number of maturity models proposed in the area of Business Process Management (BPM) has increased considerably in the last decade. However, there are a number of challenges, such as the limited empirical studies on their validation and a limited extent of actionable properties of these models in guiding their application. These challenges hinder the widespread usage of the maturity models in the BPM field.