Evaluation of individuals' satisfaction with health care services in Turkey

Uğurluoğlu Ö., Ürek D., Bilgin Demir İ.

HEALTH POLICY AND TECHNOLOGY, vol.8, no.1, pp.24-29, 2019 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 8 Issue: 1
  • Publication Date: 2019
  • Doi Number: 10.1016/j.hlpt.2019.02.003
  • Journal Name: HEALTH POLICY AND TECHNOLOGY
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.24-29
  • Keywords: Health, Health care services, Satisfaction, Turkey, PATIENT SATISFACTION, QUALITY
  • Hacettepe University Affiliated: Yes

Abstract

Objectives: To demonstrate whether features related to the institution and service provider affect individuals' level of satisfaction regarding the public health care services they receive.