Bridging the Gap Through the Integration of AI and Emotional Intelligence to Enhance CSR Initiatives
Linking Artificial Intelligence With Corporate Social Responsibility and Ethical Leadership, IGI Global, ss.151-188, 2026
- Yayın Türü: Kitapta Bölüm / Araştırma Kitabı
- Basım Tarihi: 2026
- Doi Numarası: 10.4018/979-8-3693-4099-8.ch006
- Yayınevi: IGI Global
- Sayfa Sayıları: ss.151-188
- Hacettepe Üniversitesi Adresli: Evet
Özet
This chapter explores the strategic integration of Artificial Intelligence (AI) and Emotional Intelligence (EI) within Corporate Social Responsibility (CSR) practices. While AI enhances efficiency through data- driven insights, it lacks emotional depth and ethical awareness. EI complements this gap by fostering empathy, ethical reflection, and stakeholder sensitivity. Grounded in stakeholder theory, institutional theory, and organizational learning, the chapter presents a framework where AI and EI operate in synergy to strengthen CSR’s ethical foundation and relational impact. By illustrating how emotionally intelligent leadership and responsible innovation can align with technological advancement, this chapter contributes to both theoretical development and practical application in responsible business transformation.