DIGITAL ACCESS AND E-GOVERNMENT: PERSPECTIVES FROM DEVELOPING AND EMERGING COUNTRIES, ss.182-199, 2014 (SCI-Expanded)
Today digital information sources and digital records are an indispensable part of our personal and business environments. The basic components that affect information systems which are used as a means for productivity and efficiency in organizations are organization culture, organizational information management systems, the procedures for organizational work, and information technologies. This chapter aims to analyze the existing conditions of knowledge and communication systems in 118 organizations that take part in different service sectors in Turkey depending on the InterPARES 3 Project methodology and similar studies carried out in the field. Thus, it is intended to investigate where the conditions that affect the functioning of information systems adversely stem from, what kind of improvements need to be done and what the good and weak sides of the information systems are.