Aim: This paper is going to investigate how Industry 4.0 concept, behaves in social networks and the
context of this innovative approach find a place in time in means of content and sentiment comprising.
Design / Research methods: Expeditious progress in industrialization and information techniques has
made great advancement in developing the next span of production technology. Industry 4.0 is an
imperative action where the intention is the alteration of modern production through digitalization and
profiteering of the capabilities of new advancements. Today, the absence of powerful appliances still
feigns a significant impediment for utilizing the ample potential of Industry 4.0. Notably, behavioral
approaches are essential for understanding Industry 4.0, which professes novel trials. This paper briefly
surveys the area of Industry 4.0 as it relates to behavioral operations by using sentiment analysis and
social network analysis methods and tools by describing features of the relationship network either
through numerical and visual representation
Conclusions/Findings: First of all, it should be presumed that the name Industry 4.0 describes various,
fundamentally internet-based developments in manufacturing operations. These advancements do not
only have technological but moreover accomplished organizational engagements. Appropriately, a shift
from product to service orientation is assumed. Following, the introduction of novel varieties of
businesses can be envisioned which embraces new particular functions within the production process
sequentially the value-creation networks.
Originality/value of the article: Within the context of the current state of the art in operations
management literature, this paper fulfills the gap between behavioral operations and Industry 4.0
context for the researchers both in operations management and behavioral sciences
Keywords: Industry 4.0, Behavioral Operations Management, Social Network Analysis.
JEL: C88, D23, D24, E71, M11, O14, O33