Efficiency measurement in the hotel industry: Output factor constrained DEA application

Tarim Ş., Dener H. I., TARIM Ş. A.

Anatolia, cilt.11, sa.2, ss.111-123, 2000 (Scopus) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 11 Sayı: 2
  • Basım Tarihi: 2000
  • Doi Numarası: 10.1080/13032917.2000.9686989
  • Dergi Adı: Anatolia
  • Derginin Tarandığı İndeksler: Scopus
  • Sayfa Sayıları: ss.111-123
  • Anahtar Kelimeler: Data envelopment analysis (DEA), Efficiency, Hotel industry
  • Hacettepe Üniversitesi Adresli: Evet

Özet

The purpose of this study is to measure efficiency of hotels using Data Envelopment Analysis (DEA) and to assess the applicability of the DEA technique as a performance measurement tool in the tourism industry. In this framework, the DEA model has been used in efficiency analysis with an upper limit constraint on output factor values. The scope of this study has been limited to 4- and 5-star hotels in the Turkish Riviera -Antalya. The efficiency scores obtained from the DEA indicate that 4-star hotels are more efficient than 5-star hotels.