Tektas, O. O. 2011. Service quality, satisfaction, reputation and perceived value as the antecedents of behavioral intentions: A cross-national investigation in mobile communication services. IKTISAT ISLETME VE FINANS , vol.26, no.301 , 35-58.

Tektas, O. O., (2011). Service quality, satisfaction, reputation and perceived value as the antecedents of behavioral intentions: A cross-national investigation in mobile communication services. IKTISAT ISLETME VE FINANS , vol.26, no.301, 35-58.

Tektas, ÖZNUR. "Service quality, satisfaction, reputation and perceived value as the antecedents of behavioral intentions: A cross-national investigation in mobile communication services," IKTISAT ISLETME VE FINANS , vol.26, no.301, 35-58, 2011

Tektas, ÖZNUR Ö. . "Service quality, satisfaction, reputation and perceived value as the antecedents of behavioral intentions: A cross-national investigation in mobile communication services." IKTISAT ISLETME VE FINANS , vol.26, no.301, pp.35-58, 2011

Tektas, O. O. (2011) . "Service quality, satisfaction, reputation and perceived value as the antecedents of behavioral intentions: A cross-national investigation in mobile communication services." IKTISAT ISLETME VE FINANS , vol.26, no.301, pp.35-58.

@article{article, author={ÖZNUR ÖZKAN TEKTAŞ}, title={Service quality, satisfaction, reputation and perceived value as the antecedents of behavioral intentions: A cross-national investigation in mobile communication services}, journal={IKTISAT ISLETME VE FINANS}, year=2011, pages={35-58} }