TESTİK, Ö. M. And FATMA, P. 2008. Fuzzy SERVQUAL Analysis in Airline Services. Organizacija , vol.41, no.3 .

TESTİK, Ö. M., & FATMA, P., (2008). Fuzzy SERVQUAL Analysis in Airline Services. Organizacija , vol.41, no.3.

TESTİK, ÖZLEM, And PAKDİL FATMA. "Fuzzy SERVQUAL Analysis in Airline Services," Organizacija , vol.41, no.3, 2008

TESTİK, ÖZLEM M. And FATMA, PAKDİL. "Fuzzy SERVQUAL Analysis in Airline Services." Organizacija , vol.41, no.3, 2008

TESTİK, Ö. M. And FATMA, P. (2008) . "Fuzzy SERVQUAL Analysis in Airline Services." Organizacija , vol.41, no.3.

@article{article, author={ÖZLEM MÜGE TESTİK And author={PAKDİL FATMA}, title={Fuzzy SERVQUAL Analysis in Airline Services}, journal={Organizacija}, year=2008}