ÖZKAN TEKTAŞ, Ö. 2017. Perceived justice and post-recovery satisfaction in banking service failures: Do commitment types matter?. SERVICE BUSINESS , vol.11, no.4 , 851-870.

ÖZKAN TEKTAŞ, Ö., (2017). Perceived justice and post-recovery satisfaction in banking service failures: Do commitment types matter?. SERVICE BUSINESS , vol.11, no.4, 851-870.

ÖZKAN TEKTAŞ, ÖZNUR. "Perceived justice and post-recovery satisfaction in banking service failures: Do commitment types matter?," SERVICE BUSINESS , vol.11, no.4, 851-870, 2017

ÖZKAN TEKTAŞ, ÖZNUR Ö. . "Perceived justice and post-recovery satisfaction in banking service failures: Do commitment types matter?." SERVICE BUSINESS , vol.11, no.4, pp.851-870, 2017

ÖZKAN TEKTAŞ, Ö. (2017) . "Perceived justice and post-recovery satisfaction in banking service failures: Do commitment types matter?." SERVICE BUSINESS , vol.11, no.4, pp.851-870.

@article{article, author={ÖZNUR ÖZKAN TEKTAŞ}, title={Perceived justice and post-recovery satisfaction in banking service failures: Do commitment types matter?}, journal={SERVICE BUSINESS}, year=2017, pages={851-870} }