Başgöze, P. And Özkan Tektaş, Ö. 2021. The Effects of Negative Emotions and Corporate Reputation on Alternative Voice Complaint Behavior of Bank Customers. Pazarlama ve Pazarlama Araştırmaları Dergisi , vol.14, no.3 , 427-452.

Başgöze, P., & Özkan Tektaş, Ö., (2021). The Effects of Negative Emotions and Corporate Reputation on Alternative Voice Complaint Behavior of Bank Customers. Pazarlama ve Pazarlama Araştırmaları Dergisi , vol.14, no.3, 427-452.

Başgöze, PINAR, And ÖZNUR ÖZKAN TEKTAŞ. "The Effects of Negative Emotions and Corporate Reputation on Alternative Voice Complaint Behavior of Bank Customers," Pazarlama ve Pazarlama Araştırmaları Dergisi , vol.14, no.3, 427-452, 2021

Başgöze, PINAR And Özkan Tektaş, ÖZNUR Ö. . "The Effects of Negative Emotions and Corporate Reputation on Alternative Voice Complaint Behavior of Bank Customers." Pazarlama ve Pazarlama Araştırmaları Dergisi , vol.14, no.3, pp.427-452, 2021

Başgöze, P. And Özkan Tektaş, Ö. (2021) . "The Effects of Negative Emotions and Corporate Reputation on Alternative Voice Complaint Behavior of Bank Customers." Pazarlama ve Pazarlama Araştırmaları Dergisi , vol.14, no.3, pp.427-452.

@article{article, author={PINAR BAŞGÖZE And author={ÖZNUR ÖZKAN TEKTAŞ}, title={The Effects of Negative Emotions and Corporate Reputation on Alternative Voice Complaint Behavior of Bank Customers}, journal={Pazarlama ve Pazarlama Araştırmaları Dergisi}, year=2021, pages={427-452} }