The relationship among burnout, perceived social support and cognitive factors affecting preventive behaviours of healthcare workers: The COVID-19 pandemic period


Yıldız A., KAYA S., Güngörer B.

International Journal of Healthcare Management, 2023 (ESCI) identifier

  • Yayın Türü: Makale / Tam Makale
  • Basım Tarihi: 2023
  • Doi Numarası: 10.1080/20479700.2023.2265674
  • Dergi Adı: International Journal of Healthcare Management
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus, Business Source Elite, Business Source Premier
  • Anahtar Kelimeler: burnout, cognitive models, COVID-19 wards, Healthcare workers, protection motivation, social support
  • Hacettepe Üniversitesi Adresli: Evet

Özet

Background: Burnout and social support have been widely examined, but how these factors relate to preventive behaviours against COVID-19 has not yet been studied. This study investigated the relationship among burnout, perceived social support and cognitive factors affecting preventive behaviours of healthcare workers (HCWs) during the pandemic period. Methods: A survey was conducted with 360 HCWs working in a large public hospital in Turkey during the pandemic. The survey included the Maslach Burnout Inventory, the Multidimensional Scale of Perceived Social Support, and two subscales of the Affecting Factors on Preventive Behaviours of COVID-19 Scale, which is based on the Protection Motivation Theory. Data were analysed using descriptive statistics, between-group comparison tests, and binary logistic regression. Results: Of the HCWs, 38.1% reported high burnout, 20.3% inadequate social support, 51.4% low perceived self-efficacy, and 52.2% low protection motivation. Working in COVID-19 wards and having low perceived self-efficacy increased burnout (OR:1.96, 1.62; P < 0.050). Receiving adequate social support and higher protection motivation increased the perceived self-efficacy (OR:2.03, 4.92; P < 0.025). Lower education and higher perceived self-efficacy increased protection motivation (OR:2.32, 4.24; P < 0.025). Conclusion: The results revealed that burnout, protection motivation, and perceived self-efficacy were significantly affected by some risk factors that policymakers should address.